The Home Care Alliance (HCA) has worked hard to create the first certification for Home Care agencies in Masasachusetts. This is a voluntary move for this state-wide trade organization.  Caring Companion has been a member of HCA since the start, and we are proud to be among the very first in the state to apply for this certification, first announced just last week.

For an article in the Metro West Daily News about this certification, go here.

The new standards cover areas such as recognizing and reporting elder abuse, ensuring services and costs are clear to customers up-front, and establishing procedures for clients to report problems with aides. We applaud HCA for creating this certification — each of the standards they are requiring is for the safety and wellbeing of the client and for fair treatment of  caregivers. Everyone deserves to know that the agency they are working with complies with standards and best-practices widely accepted by the industry